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If your TV has a picture but there is no audio, or audio is distorted or low, the problem is typically caused by a TV with low or muted volume, incorrectly connected cables, or an error in the DISH receiver.

Resolution steps:

  1. Press the VOLUME UP on your remote if nothing changes try changing channels
  2. If you are still having an issue, check your CONNECTION cables, make sure they are connected correctly and not lose.
  3. Try to attempt to reset your receiver by removing the power cord from the electrical outlet for 10 seconds then plug it back in.

If problem persists, Please call Superior Satellite 208-426-9800