If your guide displays “No Information Available”, this problem is typically caused by signal issues or an error in the DISH receiver.
Let us check for an available tuner.
- Press the RED color button or the OPTIONS button to view the TV activity screen. If no tuners show “Available,” then you will need to make a tuner available.
For a tuner currently “Recording,” Select the tuner and choose “Stop Recording”
For a tuner currently “Watching,” power off the receiver in the listed location.
Once a tuner is available, the Guide will download automatically.
If problems remain, preform a Power Reset on your receiver, by Unplugging the receiver from the power outlet for 10 seconds, and then plug it back in.
If problem persists, Please call Superior Satellite 208-426-9800