This error code indicates that your receiver is having an issue with the signal between your receiver and satellite dish is interrupted.

Solving this problem may be as simple as tightening a connection.

Check receiver connections;

  1. Check and secure all connections on the back of your receiver. Start with the SAT-IN connection.
  2. See if you have a SWiM power inserter attached to the DirecTV cable coming from your dish (it may be in a different room). If you do, unplug it from the electrical outlet.
  3. Wait 15 seconds, then plug it back in.

Tech Tip: Make sure your SWiM power inserter isn’t plugged into a power outlet that can be turned off.

If problem persists, Please call Superior Satellite 208-426-9800

Category: Residential DirecTV