This error code indicates that a wrong access card has been inserted in your receiver.

If you have more than one receiver, try switching the access cards to see if one of the other cards belongs in this receiver:

  1. Open the access card door on the front panel of your receiver and remove the access card.
  2. Reinsert the access card. The chip should be facing down with the logo or picture facing up. On some receiver models, the access card slot is on the right side of the receiver.

If problem persists, Please call Superior Satellite 208-426-9800

Category: Residential DirecTV