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This indicates that the DirecTV Equipment that distributes out to the location may be having issues.

Make sure all the DirecTV equipment has power plugged in and all the cables connections are tightened and there is no pin damage within the coax cable connecting the equipment.

If after the steps above doesn’t resolve the issue then go ahead and restart your receiver.

  1. Unplug your receiver’s power cord from the electrical outlet.
  2. Wait 15 seconds
  3. Plug it back in.
  4. Press the power button on the front of your receiver.
  5. Wait for your receiver to reboot.

If problem persists, Please call Superior Satellite 208-426-9800