These error codes indicate that your DirecTV Receivers ID does not match the ID listed in DirecTV’s System.

Try These steps;

  1. While on your (myAT&T Account-(https://m.att.com/myatt/native/deepLink.html?action=Overview&appInstall=N) choose my DirecTV
  2. Choose Manage Package then Manage Receivers
  3. Select Refresh Receiver
  4. Wait 5 minutes and check your receiver.

If after the steps above doesn’t resolve the issue then go ahead and restart your receiver;

  1. Unplug your receiver’s power cord from the electrical outlet.
  2. Wait 15 seconds
  3. Plug it back in.
  4. Press the power button on the front of your receiver.
  5. Wait for your receiver to reboot.

If problem persists, Please call Superior Satellite 208-426-9800

Category: Residential DirecTV