Search results

Blog

Category

1- Your receiver has not been activated for DirecTVservice, or your receiver has received only part of the data it needs to decode our satellite signal.

If this error occurs when you are NOT WATCHING a live or recorded show, your receiver may not be activated.

If problem persists, Please call Superior Satellite 208-426-9800

2- If this error occurs when you are WATCHING a live or recorded show, your receiver is activated, but it might still be downloading the data it needs to decode the DirecTV Satellite Signal.

Try refreshing your receiver;

  1. Unplug your Receiver’s power cord from the electrical outlet.
  2. Wait for 15 seconds then plug it back in.
  3. Press the power button on the front panel of your receiver.
  4. Wait for your receiver to reboot.
  5. Refresh your service again.

If problem persists, Please call Superior Satellite 208-426-9800