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This indicates that there might be a problem with your receiver’s access card.

First make sure your receiver’s access card is properly installed:

  1. Open the access card door on the front panel of your receiver and remove the access card. On some receiver models, the access card slot is on the right side of the receiver.
  2. Reinsert the access card. The chip should be facing down with the logo or picture facing up.

Then Reset your receiver;

  1. Unplug your receiver’s power cord from the electrical outlet, wait for 15 seconds, and plug it back in.
  2. Press the Power button on the front panel of your receiver. Wait for your receiver to reboot.

If problem persists, Please call Superior Satellite 208-426-9800