Distorted Video

This problem is typically caused by an issue with the cable connecting the TV to the DISH receiver or an error in the DISH receiver. Try these steps to ensure it is not a complete signal loss:

Have you moved your receiver recently?

• If so, move it back to its original location and ensure all the cables are connected correctly to your receiver and TV. If you are wanting to move your receiver to a new room contact Superior Satellite at 208-426-9800

Is there anything blocking the Dish and the sky?

• Tree’s, a new building, a bird’s nest or even snow. If anything is obstructing the dish from a clear view of the sky will need to be handled by our technicians. Contact Superior Satellite at 208-426-9800

Has there been severe weather in your area?

• Sometimes this can temporarily interrupt service until the weather clears. You can always watch recordings on your DVR, if you have one, as well as On Demand shows and movies if your receiver is connected to the internet.

Preform a Power Reset on your receiver, by Unplugging the receiver from the power outlet for 10 seconds, and then plug it back in.

If problem persists, Please call Superior Satellite 208-426-9800