by ray-admin | May 21, 2020
If your DISH receiver is not turning on, this problem is typically caused by an issue with electrical power or the DISH receiver. Troubleshooting steps: Try the Front Panel. On the front of your DISH receiver, press and release the power button. Check the power cord....
by ray-admin | May 21, 2020
If your remote is having issues controlling your DISH receiver, the problem is typically caused by dead batteries, a remote error, or a receiver error. Let us check a couple things: Are you using the correct remote for this room? Press the LOCATE REMOTE button on the...
by ray-admin | May 21, 2020
If your guide displays “No Information Available”, this problem is typically caused by signal issues or an error in the DISH receiver. Let us check for an available tuner. Press the RED color button or the OPTIONS button to view the TV activity screen. If no tuners...
by ray-admin | May 21, 2020
If a channel is missing from your guide or if entering a channel number with your remote brings up the wrong channel, below are some troubleshooting steps to help resolve this issue. Press GUIDE button on your DISH remote Looking at the Channel guide, make sure the...
by ray-admin | May 21, 2020
If your TV is displaying “Looking for Hopper” this problem is typically caused by communication errors between the Joey and Hopper. If you have moved your receiver for any reason, move it back to its original location and ensure all cables are connected correctly to...
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