Error Code: 764

This error code indicates that a wrong access card has been inserted in your receiver. If you have more than one receiver, try switching the access cards to see if one of the other cards belongs in this receiver: Open the access card door on the front panel of your...

Error Code: 763

Your Receiver’s access card has expired. If you see this error code, it means your receiver’s access card has expired. If you have received a new access card in the mail, follow these steps: Open the access card door on the front panel of your receiver and...

Error Code: 761 & 762

If you see error code 761 or 762, your receiver may not be reading its access card correctly. Troubleshooting instructions vary based on whether the code appeared while (watching live TV) or (a recorded program). Please see blow for both options. Error message appears...

Error Code: 752

This error code means there might be a problem with your receiver’s access card. First make sure your receiver’s access card is properly installed: Open the access card door on the front panel of your receiver and remove the access card. On some receiver...

Error Code: 749

This indicates that the DirecTV Equipment that distributes out to the location may be having issues. Make sure all the DirecTV equipment has power plugged in and all the cables connections are tightened and there is no pin damage within the coax cable connecting the...