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SUPPORT

 Technical Support

Having technical difficulties? Start here or use our Trouble Shooting tools to find a solution.

Do You Live in an Apartment?

Yes

Is your TV/Internet included in your Rent? 

Yes, go to Commercial Customers Section
No, go to Preferred Provider Locations Section

No

Do you live in a single family home? 

If Yes Go to Residential Customers

If No, please contact Superrior Satellite 208-426-9800

SUPPORT

 Quick Links

 Residential Customers

Troubleshoot and resolve service issues with our quick reference Error Code tool. This list is here to help you find what may be causing equipment or service issues and help you fix them.

DirecTV Common Solutions to Error Codes

Central Commons is offering this Tech Amenity to avoid having other vendors running unauthorized lines. Please refer to the Property Manager to avoid any incidental costs that occur for not having proper authorization.

Superior Satellite will be providing customer service, so for any problems and issues with TV or Internet, you will need to contact Superior Satellite for support. The trouble calls, if needed will be of no charge to tenant.

No, the new equipment must be installed regardless of utilization.

The $75 is not a promotional price, which means a price change will not happen after 6 months or 1 year. The rate may change incrementally as the need for higher speeds and more capacity increases, but central commons has negotiated this low rate with the intention to offer these services as a long-term, affordable amenity to their residents.

To sign up for the Tech Amenities, you will need to call Superior Satellite, to get enrolled into the Amenity program.

Once you have signed your lease, you will need to contact Superior Satellite to get scheduled for installation. Installation time can be from 1 to 3 days (Monday – Saturday) after initial contact.

The new Tech Amenity will combine DirecTV Family package with High Speed Internet of 40 MBPS. DirecTV will include over 55 channels including locals, with the ability to upgrade your channel package and equipment. The High-Speed Internet will include 40 MBPS with the ability to upgrade to 200 MBPS that is available for purchase directly through Superior Satellite.

Each unit will include the Family Package with 1 High Definition Receiver. Each unit can upgrade up to 3 receivers including a HD DVR (Recording Receiver). The additional receivers and programming fees are listed below.

Channel Lineup:

 

 

Exclusive Offers for You:

 

 

If not, CLICK HERE to download the PDD

Load More

Troubleshoot and resolve service issues with our quick reference tool. This list is here to help you find what may be causing equipment or service issues and help you fix them.

DISH Network Common Solutions

Central Commons is offering this Tech Amenity to avoid having other vendors running unauthorized lines. Please refer to the Property Manager to avoid any incidental costs that occur for not having proper authorization.

Superior Satellite will be providing customer service, so for any problems and issues with TV or Internet, you will need to contact Superior Satellite for support. The trouble calls, if needed will be of no charge to tenant.

No, the new equipment must be installed regardless of utilization.

The $75 is not a promotional price, which means a price change will not happen after 6 months or 1 year. The rate may change incrementally as the need for higher speeds and more capacity increases, but central commons has negotiated this low rate with the intention to offer these services as a long-term, affordable amenity to their residents.

To sign up for the Tech Amenities, you will need to call Superior Satellite, to get enrolled into the Amenity program.

Once you have signed your lease, you will need to contact Superior Satellite to get scheduled for installation. Installation time can be from 1 to 3 days (Monday – Saturday) after initial contact.

The new Tech Amenity will combine DirecTV Family package with High Speed Internet of 40 MBPS. DirecTV will include over 55 channels including locals, with the ability to upgrade your channel package and equipment. The High-Speed Internet will include 40 MBPS with the ability to upgrade to 200 MBPS that is available for purchase directly through Superior Satellite.

Each unit will include the Family Package with 1 High Definition Receiver. Each unit can upgrade up to 3 receivers including a HD DVR (Recording Receiver). The additional receivers and programming fees are listed below.

Channel Lineup:

 

 

Exclusive Offers for You:

 

 

If not, CLICK HERE to download the PDD

Load More

 Commercial Customers

Troubleshoot and resolve service issues with our quick reference Error Code tool. This list is here to help you find what may be causing equipment or service issues and help you fix them.

DirecTV Common Solutions to Error Codes

Central Commons is offering this Tech Amenity to avoid having other vendors running unauthorized lines. Please refer to the Property Manager to avoid any incidental costs that occur for not having proper authorization.

Superior Satellite will be providing customer service, so for any problems and issues with TV or Internet, you will need to contact Superior Satellite for support. The trouble calls, if needed will be of no charge to tenant.

No, the new equipment must be installed regardless of utilization.

The $75 is not a promotional price, which means a price change will not happen after 6 months or 1 year. The rate may change incrementally as the need for higher speeds and more capacity increases, but central commons has negotiated this low rate with the intention to offer these services as a long-term, affordable amenity to their residents.

To sign up for the Tech Amenities, you will need to call Superior Satellite, to get enrolled into the Amenity program.

Once you have signed your lease, you will need to contact Superior Satellite to get scheduled for installation. Installation time can be from 1 to 3 days (Monday – Saturday) after initial contact.

The new Tech Amenity will combine DirecTV Family package with High Speed Internet of 40 MBPS. DirecTV will include over 55 channels including locals, with the ability to upgrade your channel package and equipment. The High-Speed Internet will include 40 MBPS with the ability to upgrade to 200 MBPS that is available for purchase directly through Superior Satellite.

Each unit will include the Family Package with 1 High Definition Receiver. Each unit can upgrade up to 3 receivers including a HD DVR (Recording Receiver). The additional receivers and programming fees are listed below.

Channel Lineup:

 

 

Exclusive Offers for You:

 

 

If not, CLICK HERE to download the PDD

Load More

Troubleshoot and resolve service issues with our quick reference tool. This list is here to help you find what may be causing equipment or service issues and help you fix them.

DISH Network Common Solutions

Central Commons is offering this Tech Amenity to avoid having other vendors running unauthorized lines. Please refer to the Property Manager to avoid any incidental costs that occur for not having proper authorization.

Superior Satellite will be providing customer service, so for any problems and issues with TV or Internet, you will need to contact Superior Satellite for support. The trouble calls, if needed will be of no charge to tenant.

No, the new equipment must be installed regardless of utilization.

The $75 is not a promotional price, which means a price change will not happen after 6 months or 1 year. The rate may change incrementally as the need for higher speeds and more capacity increases, but central commons has negotiated this low rate with the intention to offer these services as a long-term, affordable amenity to their residents.

To sign up for the Tech Amenities, you will need to call Superior Satellite, to get enrolled into the Amenity program.

Once you have signed your lease, you will need to contact Superior Satellite to get scheduled for installation. Installation time can be from 1 to 3 days (Monday – Saturday) after initial contact.

The new Tech Amenity will combine DirecTV Family package with High Speed Internet of 40 MBPS. DirecTV will include over 55 channels including locals, with the ability to upgrade your channel package and equipment. The High-Speed Internet will include 40 MBPS with the ability to upgrade to 200 MBPS that is available for purchase directly through Superior Satellite.

Each unit will include the Family Package with 1 High Definition Receiver. Each unit can upgrade up to 3 receivers including a HD DVR (Recording Receiver). The additional receivers and programming fees are listed below.

Channel Lineup:

 

 

Exclusive Offers for You:

 

 

If not, CLICK HERE to download the PDD

Load More

Preferred Provider Locations

Your property management company is choosing to use an exclusive satellite company to ensure proper installation and to maintain property atheistic appeal.

Central Commons is offering this Tech Amenity to avoid having other vendors running unauthorized lines. Please refer to the Property Manager to avoid any incidental costs that occur for not having proper authorization.

Superior Satellite will be providing customer service, so for any problems and issues with TV or Internet, you will need to contact Superior Satellite for support. The trouble calls, if needed will be of no charge to tenant.

No, the new equipment must be installed regardless of utilization.

The $75 is not a promotional price, which means a price change will not happen after 6 months or 1 year. The rate may change incrementally as the need for higher speeds and more capacity increases, but central commons has negotiated this low rate with the intention to offer these services as a long-term, affordable amenity to their residents.

To sign up for the Tech Amenities, you will need to call Superior Satellite, to get enrolled into the Amenity program.

Once you have signed your lease, you will need to contact Superior Satellite to get scheduled for installation. Installation time can be from 1 to 3 days (Monday – Saturday) after initial contact.

The new Tech Amenity will combine DirecTV Family package with High Speed Internet of 40 MBPS. DirecTV will include over 55 channels including locals, with the ability to upgrade your channel package and equipment. The High-Speed Internet will include 40 MBPS with the ability to upgrade to 200 MBPS that is available for purchase directly through Superior Satellite.

Each unit will include the Family Package with 1 High Definition Receiver. Each unit can upgrade up to 3 receivers including a HD DVR (Recording Receiver). The additional receivers and programming fees are listed below.

Channel Lineup:

 

 

Exclusive Offers for You:

 

 

If not, CLICK HERE to download the PDD

Load More

Central Commons is offering this Tech Amenity to avoid having other vendors running unauthorized lines. Please refer to the Property Manager to avoid any incidental costs that occur for not having proper authorization.

Superior Satellite will be providing customer service, so for any problems and issues with TV or Internet, you will need to contact Superior Satellite for support. The trouble calls, if needed will be of no charge to tenant.

No, the new equipment must be installed regardless of utilization.

The $75 is not a promotional price, which means a price change will not happen after 6 months or 1 year. The rate may change incrementally as the need for higher speeds and more capacity increases, but central commons has negotiated this low rate with the intention to offer these services as a long-term, affordable amenity to their residents.

To sign up for the Tech Amenities, you will need to call Superior Satellite, to get enrolled into the Amenity program.

Once you have signed your lease, you will need to contact Superior Satellite to get scheduled for installation. Installation time can be from 1 to 3 days (Monday – Saturday) after initial contact.

The new Tech Amenity will combine DirecTV Family package with High Speed Internet of 40 MBPS. DirecTV will include over 55 channels including locals, with the ability to upgrade your channel package and equipment. The High-Speed Internet will include 40 MBPS with the ability to upgrade to 200 MBPS that is available for purchase directly through Superior Satellite.

Each unit will include the Family Package with 1 High Definition Receiver. Each unit can upgrade up to 3 receivers including a HD DVR (Recording Receiver). The additional receivers and programming fees are listed below.

Channel Lineup:

 

 

Exclusive Offers for You:

 

 

If not, CLICK HERE to download the PDD

Load More

 Lodging & Institution Customers

Troubleshoot and resolve service issues with our quick reference Error Code tool. This list is here to help you find what may be causing equipment or service issues and help you fix them.

DirecTV Common Solutions to Error Codes

Central Commons is offering this Tech Amenity to avoid having other vendors running unauthorized lines. Please refer to the Property Manager to avoid any incidental costs that occur for not having proper authorization.

Superior Satellite will be providing customer service, so for any problems and issues with TV or Internet, you will need to contact Superior Satellite for support. The trouble calls, if needed will be of no charge to tenant.

No, the new equipment must be installed regardless of utilization.

The $75 is not a promotional price, which means a price change will not happen after 6 months or 1 year. The rate may change incrementally as the need for higher speeds and more capacity increases, but central commons has negotiated this low rate with the intention to offer these services as a long-term, affordable amenity to their residents.

To sign up for the Tech Amenities, you will need to call Superior Satellite, to get enrolled into the Amenity program.

Once you have signed your lease, you will need to contact Superior Satellite to get scheduled for installation. Installation time can be from 1 to 3 days (Monday – Saturday) after initial contact.

The new Tech Amenity will combine DirecTV Family package with High Speed Internet of 40 MBPS. DirecTV will include over 55 channels including locals, with the ability to upgrade your channel package and equipment. The High-Speed Internet will include 40 MBPS with the ability to upgrade to 200 MBPS that is available for purchase directly through Superior Satellite.

Each unit will include the Family Package with 1 High Definition Receiver. Each unit can upgrade up to 3 receivers including a HD DVR (Recording Receiver). The additional receivers and programming fees are listed below.

Channel Lineup:

 

 

Exclusive Offers for You:

 

 

If not, CLICK HERE to download the PDD

Load More

Troubleshoot and resolve service issues with our quick reference tool. This list is here to help you find what may be causing equipment or service issues and help you fix them.

DISH Network Common Solutions

Central Commons is offering this Tech Amenity to avoid having other vendors running unauthorized lines. Please refer to the Property Manager to avoid any incidental costs that occur for not having proper authorization.

Superior Satellite will be providing customer service, so for any problems and issues with TV or Internet, you will need to contact Superior Satellite for support. The trouble calls, if needed will be of no charge to tenant.

No, the new equipment must be installed regardless of utilization.

The $75 is not a promotional price, which means a price change will not happen after 6 months or 1 year. The rate may change incrementally as the need for higher speeds and more capacity increases, but central commons has negotiated this low rate with the intention to offer these services as a long-term, affordable amenity to their residents.

To sign up for the Tech Amenities, you will need to call Superior Satellite, to get enrolled into the Amenity program.

Once you have signed your lease, you will need to contact Superior Satellite to get scheduled for installation. Installation time can be from 1 to 3 days (Monday – Saturday) after initial contact.

The new Tech Amenity will combine DirecTV Family package with High Speed Internet of 40 MBPS. DirecTV will include over 55 channels including locals, with the ability to upgrade your channel package and equipment. The High-Speed Internet will include 40 MBPS with the ability to upgrade to 200 MBPS that is available for purchase directly through Superior Satellite.

Each unit will include the Family Package with 1 High Definition Receiver. Each unit can upgrade up to 3 receivers including a HD DVR (Recording Receiver). The additional receivers and programming fees are listed below.

Channel Lineup:

 

 

Exclusive Offers for You:

 

 

If not, CLICK HERE to download the PDD

Load More

Bulk Services Customers

Central Commons is offering this Tech Amenity to avoid having other vendors running unauthorized lines. Please refer to the Property Manager to avoid any incidental costs that occur for not having proper authorization.

Superior Satellite will be providing customer service, so for any problems and issues with TV or Internet, you will need to contact Superior Satellite for support. The trouble calls, if needed will be of no charge to tenant.

No, the new equipment must be installed regardless of utilization.

The $75 is not a promotional price, which means a price change will not happen after 6 months or 1 year. The rate may change incrementally as the need for higher speeds and more capacity increases, but central commons has negotiated this low rate with the intention to offer these services as a long-term, affordable amenity to their residents.

To sign up for the Tech Amenities, you will need to call Superior Satellite, to get enrolled into the Amenity program.

Once you have signed your lease, you will need to contact Superior Satellite to get scheduled for installation. Installation time can be from 1 to 3 days (Monday – Saturday) after initial contact.

The new Tech Amenity will combine DirecTV Family package with High Speed Internet of 40 MBPS. DirecTV will include over 55 channels including locals, with the ability to upgrade your channel package and equipment. The High-Speed Internet will include 40 MBPS with the ability to upgrade to 200 MBPS that is available for purchase directly through Superior Satellite.

Each unit will include the Family Package with 1 High Definition Receiver. Each unit can upgrade up to 3 receivers including a HD DVR (Recording Receiver). The additional receivers and programming fees are listed below.

Channel Lineup:

 

 

Exclusive Offers for You:

 

 

If not, CLICK HERE to download the PDD

Load More

Central Commons is offering this Tech Amenity to avoid having other vendors running unauthorized lines. Please refer to the Property Manager to avoid any incidental costs that occur for not having proper authorization.

Superior Satellite will be providing customer service, so for any problems and issues with TV or Internet, you will need to contact Superior Satellite for support. The trouble calls, if needed will be of no charge to tenant.

No, the new equipment must be installed regardless of utilization.

The $75 is not a promotional price, which means a price change will not happen after 6 months or 1 year. The rate may change incrementally as the need for higher speeds and more capacity increases, but central commons has negotiated this low rate with the intention to offer these services as a long-term, affordable amenity to their residents.

To sign up for the Tech Amenities, you will need to call Superior Satellite, to get enrolled into the Amenity program.

Once you have signed your lease, you will need to contact Superior Satellite to get scheduled for installation. Installation time can be from 1 to 3 days (Monday – Saturday) after initial contact.

The new Tech Amenity will combine DirecTV Family package with High Speed Internet of 40 MBPS. DirecTV will include over 55 channels including locals, with the ability to upgrade your channel package and equipment. The High-Speed Internet will include 40 MBPS with the ability to upgrade to 200 MBPS that is available for purchase directly through Superior Satellite.

Each unit will include the Family Package with 1 High Definition Receiver. Each unit can upgrade up to 3 receivers including a HD DVR (Recording Receiver). The additional receivers and programming fees are listed below.

Channel Lineup:

 

 

Exclusive Offers for You:

 

 

If not, CLICK HERE to download the PDD

Load More

Central Commons is offering this Tech Amenity to avoid having other vendors running unauthorized lines. Please refer to the Property Manager to avoid any incidental costs that occur for not having proper authorization.

Superior Satellite will be providing customer service, so for any problems and issues with TV or Internet, you will need to contact Superior Satellite for support. The trouble calls, if needed will be of no charge to tenant.

No, the new equipment must be installed regardless of utilization.

The $75 is not a promotional price, which means a price change will not happen after 6 months or 1 year. The rate may change incrementally as the need for higher speeds and more capacity increases, but central commons has negotiated this low rate with the intention to offer these services as a long-term, affordable amenity to their residents.

To sign up for the Tech Amenities, you will need to call Superior Satellite, to get enrolled into the Amenity program.

Once you have signed your lease, you will need to contact Superior Satellite to get scheduled for installation. Installation time can be from 1 to 3 days (Monday – Saturday) after initial contact.

The new Tech Amenity will combine DirecTV Family package with High Speed Internet of 40 MBPS. DirecTV will include over 55 channels including locals, with the ability to upgrade your channel package and equipment. The High-Speed Internet will include 40 MBPS with the ability to upgrade to 200 MBPS that is available for purchase directly through Superior Satellite.

Each unit will include the Family Package with 1 High Definition Receiver. Each unit can upgrade up to 3 receivers including a HD DVR (Recording Receiver). The additional receivers and programming fees are listed below.

Channel Lineup:

 

 

Exclusive Offers for You:

 

 

If not, CLICK HERE to download the PDD

Load More

Central Commons is offering this Tech Amenity to avoid having other vendors running unauthorized lines. Please refer to the Property Manager to avoid any incidental costs that occur for not having proper authorization.

Superior Satellite will be providing customer service, so for any problems and issues with TV or Internet, you will need to contact Superior Satellite for support. The trouble calls, if needed will be of no charge to tenant.

No, the new equipment must be installed regardless of utilization.

The $75 is not a promotional price, which means a price change will not happen after 6 months or 1 year. The rate may change incrementally as the need for higher speeds and more capacity increases, but central commons has negotiated this low rate with the intention to offer these services as a long-term, affordable amenity to their residents.

To sign up for the Tech Amenities, you will need to call Superior Satellite, to get enrolled into the Amenity program.

Once you have signed your lease, you will need to contact Superior Satellite to get scheduled for installation. Installation time can be from 1 to 3 days (Monday – Saturday) after initial contact.

The new Tech Amenity will combine DirecTV Family package with High Speed Internet of 40 MBPS. DirecTV will include over 55 channels including locals, with the ability to upgrade your channel package and equipment. The High-Speed Internet will include 40 MBPS with the ability to upgrade to 200 MBPS that is available for purchase directly through Superior Satellite.

Each unit will include the Family Package with 1 High Definition Receiver. Each unit can upgrade up to 3 receivers including a HD DVR (Recording Receiver). The additional receivers and programming fees are listed below.

Channel Lineup:

 

 

Exclusive Offers for You:

 

 

If not, CLICK HERE to download the PDD

Load More

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